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An answer for the calls you can't pick up

AI phone answering for plumbers, HVAC and electricians. It answers 24/7 and emails you every call.

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What it does

Answers 24/7

Nights, weekends, or while you're under a sink. Callers get a friendly answer, not voicemail.

Takes appointments

Captures name, phone, address, the problem, urgency and a preferred time.

Emails a summary

A clear call summary lands in your inbox, usually within minutes.

Keeps your number

Just forward calls. We show you how in a few minutes.

The problem

Simple monthly pricing

No setup fee. 14-day free trial on Starter and Standard (card required). Annual billing coming soon — monthly plans only for now. When available, annual plans are billed once per year in advance at the yearly price shown at checkout (Starter $1,990/yr, Standard $3,490/yr, Pro $5,990/yr) and renew yearly unless you cancel before the renewal date. Except under the Pro 30-day guarantee, termination by us without cause, or where required by law, annual payments are not refundable.

Starter

$199/month
  • 300 AI call minutes/month, then $0.45/min
  • 24/7 answering (subject to carrier and provider availability; see Terms); captures name, phone, address, issue and urgency; email summary after every call
  • Website up to 5 pages (home, services, service area, about, contact), mobile-friendly, SSL, hosting
  • 2 revision rounds before launch, then 1 small edit (text or image) per month
  • Google Business Profile optimization, consistent name/address/phone, LocalBusiness schema, Google Search Console setup

$199/month · 300 AI minutes · 14-day free trial. Card required. Billed $199/month after the trial unless you cancel. Cancel anytime by email.

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Most popular

Standard

$349/month
  • 800 AI call minutes/month, then $0.40/min
  • Everything in Starter, plus: urgent vs. routine call sorting, custom FAQ answers, monthly call report
  • Website up to 10 pages, including 4 service or city pages, plus a quote request form
  • 3 revision rounds before launch, then 3 small edits per month
  • 10 local citations per month (with your authorization), 2 Google Business Profile posts per month, review reply drafts for you to post

We never write, buy or post reviews for you.

$349/month · 800 AI minutes · 14-day free trial. Card required. Billed $349/month after the trial unless you cancel. Cancel anytime by email.

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Pro (AI + live human)

Coming soon — join the waitlist

$599/month
  • Unlimited AI-answered minutes, plus 60 minutes of live human answering per month (extra human minutes $2.50/min). Unlimited AI-answered minutes for inbound calls to your own business, subject to fair use (no resale, sharing, or automated/bulk traffic). See the Overage and fair use section of our Terms.
  • Everything in Standard

$599/month · Unlimited AI-answered minutes, plus 60 minutes of live human answering per month (extra human minutes $2.50/min). · 30-day money-back guarantee. Waitlist only — joining the waitlist is free and does not charge you. Unlimited AI-answered minutes for inbound calls to your own business, subject to fair use (no resale, sharing, or automated/bulk traffic). See the Overage and fair use section of our Terms.

30-day money-back guarantee: If Pro isn't right for you, cancel within 30 days of your first Pro payment (monthly or annual) and we'll refund that payment in full — no questions asked, no minimum usage required. Refunds go to your original payment method within 10 business days. Applies once per business, to your first Pro payment (monthly or annual).

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No setup fees. Prices exclude applicable taxes. The free trial costs nothing; you are charged only if you don't cancel before it ends. See Terms.
Starter and Standard: you must provide a payment card to start the 14-day free trial. We will not charge your card during the trial. Unless you cancel before the trial ends, your trial will automatically convert to a paid monthly subscription. Cancel anytime by clicking Cancel my subscription or by emailing liyang@reelforgellc.com (subject: "Cancel") from your account email; we confirm in writing within 1 business day. If you cancel during a free trial, you will not be charged.

Plans renew automatically until cancelled. Cancel anytime using the Cancel my subscription link above or by emailing liyang@reelforgellc.com (subject: "Cancel") from your account email; we confirm in writing within 1 business day. The price, renewal date, refund terms and how to cancel are shown clearly before you start. We are not taking payments or card details on this website yet. Results vary; we don't guarantee additional revenue.

Common questions

Do callers know it's AI?

Yes. Every call opens with: "Hi, thanks for calling [Business Name]. I'm an AI assistant. This call is recorded and transcribed to help us serve you. If you'd rather not be recorded, say 'message' and I'll take a note without recording, or say 'person' to reach the team. If it's an emergency, hang up and dial 911."

What do the plans cost?

Starter is $199/month with 300 AI call minutes (then $0.45/min). Standard is $349/month with 800 AI call minutes (then $0.40/min). Pro (AI + live human) is $599/month: Unlimited AI-answered minutes, plus 60 minutes of live human answering per month (extra human minutes $2.50/min). Unlimited AI-answered minutes for inbound calls to your own business, subject to fair use (no resale, sharing, or automated/bulk traffic). See the Overage and fair use section of our Terms. See Pricing.

Is there a setup fee?

No setup fee.

What is your refund policy?

Starter and Standard: once your trial has converted to a paid subscription, monthly fees are not refundable, including for partially used months or unused minutes, except where required by law or if we end the service without cause (in which case we refund prepaid fees for the unused period). Pro: 30-day money-back guarantee: If Pro isn't right for you, cancel within 30 days of your first Pro payment (monthly or annual) and we'll refund that payment in full — no questions asked, no minimum usage required. Refunds go to your original payment method within 10 business days. Applies once per business, to your first Pro payment (monthly or annual). See Terms.

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AI disclosure & call recording

Inbound calls only. PipeAnswer only answers calls made to your business. It does not make outbound calls, robocalls or text messages.

Every call starts with a disclosure: "Hi, thanks for calling [Business Name]. I'm an AI assistant. This call is recorded and transcribed to help us serve you. If you'd rather not be recorded, say 'message' and I'll take a note without recording, or say 'person' to reach the team. If it's an emergency, hang up and dial 911."

Summaries go only to you. We never sell call data.